Why Soft Skills are Important for Students and Employees?
Soft Skills are the personality-specific skills that determine the success of a person as a leader, a negotiator, a mentor, a mediator, an influencer and a communicator. There are good leaders who actively guide and bad leaders who actively misguide. Hence, leadership is about persuasion, presentation and people skills. A persons soft skills contribute to the success of their organization. Especially, the staffs dealing with customers face-to-face are generally more successful, if they are trained to use these skills.
Your knowledge or qualifications are, "why people might talk with you"
your Soft Skills are, "why they will do business with you"
Tom Cruise
There are good leaders who actively guide and bad leaders who actively misguide. Hence, leadership is about persuasion, presentation and people skills. The five essential entrepreneurial skills for success are Concentration, Discrimination, Organization, Innovation and Communication.Soft Skills lead to great customer service. A customer who has received great service will keep coming back and will tell others of their good experience.
List of top Soft Skills in work place?
There are more than top 50 soft skills desired by people to manage in the workplace environment. Some of them are listed here:
| Individual (for self) |
People(working with others) |
Leaders(while leading a group) |
| Communication |
People management |
Influencing |
| Creative Thinking |
Conflict management |
Negotiation |
| Introspection |
Performance management |
Delegation |
| Presentation |
Team building |
Decision making |
| Planning |
Organizing |
Leadership |
| Team player |
Listening skills |
Motivation |
| Accepting feedback |
Empathy |
Goal Setting |
| Discipline |
Collaboration |
Critical Thinking |
| Anger management |
Coordination |
Facilitating |
| Time management |
Problem-solving |
Execution |
| Goal oriented |
Sales |
Persuasion |
| Public speaking |
Project management |
Strategic Planning |
| Confidence |
Flexibility |
Constructive feedback |
